Docs

Set up your survey, read the answers and see what happens to your buyers’ data.

• Install and set upInstall the app, add the survey block in the checkout editor and turn the survey on.
• Survey editorQuestion types, required questions, shuffle, “Other”, help text and order tags.
• InsightsDate ranges, revenue and AOV per answer, and why small groups are hidden.
• Reminders with KlaviyoEmail buyers who did not answer through your own Klaviyo flow. Starter plan or higher.
• Reminders with Shopify FlowEmail buyers who did not answer with a Flow workflow, for example with Shopify Email.
• Privacy and dataWhat the app keeps, how long it keeps it, scrubbing and GDPR requests.
• Moving from the old appFor stores that used Post Purchase Surveys before: three steps to turn the new survey on.

New to post-purchase surveys? Start with the guides: where to put a survey, what to ask, and how to read the answers.